Terms of service
Terms of Service
Last updated: September 24, 2026
These Terms of Service apply to your use of the Norvexii website and purchases made through our online store. By using this website or placing an order, you agree to these Terms.
Norvexii is an independent online retailer based in Melbourne, Victoria, Australia. Our store is powered by Shopify.
Products and Pricing
We aim to provide accurate product descriptions, images and pricing. Minor differences in appearance may occur due to photography, display settings or product updates.
Prices may be displayed in different currencies depending on your location. The final amount payable will be shown at checkout.
We reserve the right to update prices, product information or availability at any time.
Orders and Payment
You are responsible for providing accurate billing, shipping and contact information when placing an order.
We may cancel or refuse an order where there is an error, suspected fraud, payment issue or inability to fulfil the order. If payment has already been received for a cancelled order, the relevant amount will be refunded.
Payments are processed securely through Shopify and supported payment providers.
Shipping
We offer shipping according to the options shown at checkout.
Delivery estimates are approximate and may be affected by carrier delays, customs, public holidays or other circumstances outside our control.
Please refer to our Shipping Policy for further information.
Returns and Refunds
Returns and refunds are handled in accordance with our Return and Refund Policy and any satisfaction guarantee displayed on our website.
Nothing in these Terms limits any consumer rights that cannot legally be excluded.
Privacy
Your use of this website is also subject to our Privacy Policy, which explains how personal information is collected, used and disclosed.
Website Use
You must not use this website for unlawful, fraudulent or harmful purposes, interfere with the operation of the website, or attempt to misuse our services.
Changes to These Terms
We may update these Terms from time to time. The latest version will be published on this website with an updated revision date.
Contact
Norvexii
Independent online retailer
Melbourne, Victoria, Australia
Email: contactnorvexii@gmail.com
